Privacy Policy

This Personal Data Processing Policy (hereinafter referred to as the Policy) applies to all personal data that Noventiq Group of Companies (hereinafter referred to as Noventiq) may receive from a user when users use the Noventiq website – www.noventiqstore.ge_ (hereinafter referred to as the Website), Internet services, services, purchase of goods, participation in advertising and marketing campaigns or promotions and/or other interaction with Noventiq (hereinafter referred to as the Services).

This Policy is mandatory for familiarization and execution by all persons admitted to the processing of personal data in Noventiq, and persons involved in organizing the processing and security of personal data in Noventiq.

The main concepts used in this Policy:

• personal data - any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data);
• personal data controller(controller) - a person who independently or jointly with other persons organizes and (or) carries out the processing of personal data personally or through other persons (data processors), as well as determines the purposes and means of processing of personal data, the composition of personal data to be processed, actions (operations) performed with personal data ( soft line );
• processing of personal data - any action (operation) or a set of actions (operations) with personal data performed using automation or semi automatic tools or without their use. The processing of personal data includes, among other things: collection; record; systematization; accumulation; storage; clarification (update, change); extraction; request for access to; usage; transfer (distribution, provision, access); grouping or combination; depersonalization; blocking; removal; destruction;
• automated processing of personal data - processing of personal data using information technologies;
• provision of personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons;
• blocking of personal data - temporary suspension of the processing of personal data
• destruction of personal data - actions as a result of which it becomes impossible to restore the content of personal data in the information system of personal data and (or) as a result of which material carriers of personal data are destroyed;
• depersonalization of personal data - actions as a result of which it becomes impossible to determine the ownership of personal data by a specific subject of personal data without the use of additional information or such linking requires disproportionately great effort, expenses and time;
• information system of personal data - a structured set of personal data contained in databases and information technologies and technical means that ensure their processing;
• cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.

This Policy applies to all processes for collecting, recording, systematizing, accumulating, storing, clarifying (updating, changing), extracting, using, transferring (providing, accessing), blocking, deleting, destroying personal data using automation tools/information technologies.

Noventiq processes personal data in compliance with the principles and rules established by the legislation of Georgia.

Noventiq does not control and is not responsible for the websites of third parties, to which the user can follow the links available on the Noventiq website. Third party websites may have their own privacy policies and other personal data may be collected or requested from the user.

This Policy explains how Noventiq processes and protects users' personal data and other information.

By using the Services and providing Noventiq with the information necessary to initiate further interaction, you agree to its use in accordance with this Policy.

For specific Services, Noventiq may publish additional provisions that supplement this Policy.

This Policy is subject to updating in case of changes in the legislation of Georgia on personal data.

1. Personal data of users received and processed by Noventiq:

1.1. For the purposes of this Policy, "user's personal data" means:

1.1.1. Personal data that the user provides about himself independently when registering (creating an account) on the Website or in the process of using the Services. The information required for the provision (rendering) of the Services is clearly indicated.

1.1.2. For unregistered users of the Website - persons making purchases on the website without registration, such information includes: last name, first name, date of birth, delivery address; contact phone number, information about the organization, position (if applicable), e-mail address, information about the country, city, region of residence, information about the bank card (card mask, card type and subtype, year and month of expiration of the card).

1.1.3. For registered users of the Website - persons who have successfully registered on the Website, such information includes: last name, first name, contact phone number, cell phone number, delivery address, information about the organization, position (if applicable), email address, information about country, city, region of residence, bank card information (card mask, card type and subtype, year and month of expiration of the card).

1.1.4. For customers/partners who are in contractual relationship with Noventiq, such information includes: last name, first name, position in the organization indicating the company, e-mail address, contact phone number.

1.1.6. Other information about the user, the collection and/or provision of which is determined by Noventiq for the provision of individual Services additionally, which is explicitly specified when ordering individual Services.

1.2. The personal data provided to Noventiq by users, are considered unreliable and may be blocked until the user's or his/her legal representative's consent to the processing of the user's personal data is received in any form additionally indicated by Noventiq, in addition to that provided on the Website.

1.3. Noventiq does not make decisions that give rise to legal consequences for users or otherwise affect their rights and legitimate interests based solely on automated processing of personal data.

2. Purpose of processing personal data of users

2.1. Noventiq processes only those personal data that are necessary to provide and improve the quality of the Services.

2.2. Noventiq may use the user's personal data to achieve the following goal: to fulfill Noventiq 's obligations under orders, contracts and other obligations accepted by Noventiq as binding on the user. Within the framework of this goal, Noventiq implements a set of actions aimed at accomplishing the following tasks:

2.2.1. Identification of the party in the framework of the provision of the Service.

2.2.2. Providing the user with personalized Services.

2.2.3. Improving the quality of Services and developing new ones.

2.2.4. Conducting statistical and other research based on anonymized data.

2.2.5. Providing personal data of the user to copyright holders, distributors or resellers of the software for the purpose of registering the software in the name of the user or organization whose interests the user represents.

2.2.6. Providing users of the Website with safe and convenient functionality for its use, effective display of information.

2.2.7. Efficient execution of orders, contracts and other obligations accepted by Noventiq as binding on the user.

2.2.8. Handling questions from users of the Website.

2.2.9. Registration of users of the Website for events.

2.2.10. Registration of Noventiq clients/partners in the service system desk , for subsequent technical support.

2.2.12. Implementation and / or execution of functions, powers and duties assigned by the legislation of Georgia to Noventiq.

2.2.13. Collection of data for marketing purposes (for contacts using e-mail or phone to offer services, newsletters or register for events).

3. Legal grounds for the processing of personal data:

• Data processing is necessary for Noventiq’s legitimate interests (except the cases when there is an overriding interest in protecting the rights and freedoms of the data subject

4. Transfer of personal data of the user to third parties

4.1. With respect to the user's personal data, confidentiality is maintained, except for the processing of personal data, access to which is granted to an unlimited number of persons by the user, or at his request.

4.2. Noventiq has the right to transfer the user's personal data to third parties in the following cases:

4.2.1. The user has provided his consent to such actions, including for the purpose of registering the software in the user's name by copyright holders, distributors or resellers of the software, and delivering the goods.

4.2.2. The transfer is necessary to achieve the goal, exercise and fulfill the functions, powers and duties assigned by the legislation of Georgia to Noventiq.

4.3. In order to fulfill obligations under orders, contracts and other obligations to the user, Noventiq may carry out cross-border transfer of personal data on the territory of foreign states, to foreign state or international organization, if appropriate data protection guarantees are provided in the relevant state or international organization.

4.4. Types of data transfer and their recipients: organizations processing data on behalf of Noventiq (for the purposes of technical, marketing and software support), if necessary, independent third parties (auditors, lawyers, regulatory authorities) or recipients to whom data transfer is based on actions and decisions taken by the user (for example, in cases where the user has chosen delivery to his address with the involvement of a third party).

5. Measures applied to protect the personal data of users

5.1. To ensure the fulfillment of the obligations stipulated by the legislation of Georgia and the regulatory legal acts adopted in accordance with it, Noventiq has taken the following measures to protect the personal data of users:

5.1.1. The person responsible for organizing the processing of personal data has been appointed.

5.1.2. Local acts have been issued on the processing and security of personal data, as well as local acts establishing procedures aimed at preventing and detecting violations of the legislation of Georgia, and eliminating the consequences of such violations.

5.1.3. Legal, organizational and technical measures have been taken to ensure the security of personal data.

5.1.4. The rules for access to personal data processed in personal data information systems have been established.

5.1.5. Registration and accounting of all actions performed with personal data in personal data information systems is carried out.

5.1.6. Rules for backing up and restoring information and personal data have been established.

6. Rights and obligations of the user

6.1. Noventiq takes reasonable measures to maintain the accuracy and relevance of the personal data held by Noventiq, as well as to delete outdated and other inaccurate or redundant personal data. However, the User is responsible for providing accurate information, as well as for updating the provided data in case of any changes.

6.2. The user may at any time change (update, supplement) the personal data provided by him or part of it, as well as their confidentiality settings by contacting Noventiq.

6.3. The user has the right to withdraw consent to the processing of personal data by Noventiq at any time by sending a written notice to the address: 13 G.Danelia str. 0186 Tbilisi, Georgia  marked "withdrawal of consent to the processing of personal data", while the withdrawal of consent by the user to the processing of personal data may possibly entail deleting the user's account from the Web website, as well as the destruction of records containing personal data in Noventiq's personal data processing systems, which may make it impossible to use Noventiq's Internet services .

6.4. The user has the right to request the correction, update, addition, blocking, deletion and destruction of his personal data if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing.

6.5. The user has the right to receive information regarding the processing of his personal data in Noventiq, for which he has the right to send a written request to the address: 13 G.Danelia str. 0186 Tbilisi, Georgia marked "request for information on the procedure for processing personal data".

6.6. The right to withdraw consent: the user has the opportunity to terminate the subscription to Noventiq marketing communications at any time by clicking on the appropriate link present in all Noventiq marketing communications, the user has the opportunity to change their cookie settings or contact Noventiq in accordance with the contact information provided in Section 7 of this Policy.

6.7. To comply with the provisions in clauses 6.2, 6.3, 6.4, 6.5 and 6.6 of this Policy, Noventiq may require confirmation of the user's identity by requesting the provision of such confirmation in any form that does not contradict the law. Noventiq undertakes to consider and send a response to the received request within 30 (thirty) days from the date of receipt of the request.

6.8. Users' personal data will not be stored or processed by Noventiq upon reaching the period required to achieve the purposes of processing and upon completion of the data storage period. Noventiq will stop processing and destroy the personal data of users within the time limits specified in Section 8 of this Policy upon achieving the goals of processing this data, unless otherwise provided by the current legislation of Georgia.

7. Feedback. Questions and suggestions

All proposals or questions regarding this Policy should be reported to Noventiq by phone +0 (32) 2559928, by e-mail address support@noventiqstore.ge or send a written request to the address: 13 G.Danelia str. 0186 Tbilisi, Georgia marked “questions and proposals regarding the Personal Data Processing Policy”.

8. Period of storage of personal data

Data collected for the fulfillment of obligations by Noventiq under orders, contracts, etc., for the fulfillment of obligations for the provision of services in relation to users assumed by Noventiq, for the provision of personal data of users to copyright holders, distributors or resellers of software for the purpose of software registration security in the name of the user, or in the name of the organization that this user represents.

 Retention period: Noventiq stores data for the entire period required for Noventiq to achieve the purpose of data processing.

Collection of data for marketing purposes (for contacts using e-mail or phone to offer services, newsletters or register for events).

Storage period: Noventiq stores data for the entire period required to provide information to the user in accordance with his subscription, but no more than 2 years from the moment of the last interaction with the data, unless there is a valid contract, court proceedings or legal requirement that allows further processing personal data of the user, about which he will be notified.

Collection of user data through web forms for the purpose of registering for events.

Storage period: Noventiq stores data for the entire period required to achieve the purpose of data processing.

Collection of user data through direct contact via e-mail, telephone or mail (providing personalized services).

Storage period: Noventiq stores data for the entire period required to fulfill the purpose of processing, but no more than 2 years from the moment of the last interaction with the data, unless there is a valid contract, court proceedings or a legal requirement that allows further processing of the user's personal data, about which he will be notified. Noventiq may continue to store the user's personal data if there is an obligation arising from a legal requirement to protect the vital interests of the user, or to protect the vital interests of another natural person.

Data collection using cookies and similar technologies.
Retention period: For more detailed information on the periods associated with the use of cookies and similar technologies, see the Cookie Policy.

Cookie Policy
What is a cookie?
A cookie is a small file that usually consists of letters and numbers. It is loaded into the device when the user visits the site. Furthermore, cookies are sent to the site from where they are downloaded each time you visit the site again. Cookies help improve the performance and functionality of the site and make it more convenient for you. In addition, they help us understand the behavior of visitors to our site, how they use it and the services offered here. The use of cookies and similar technologies has long been a widespread practice. In addition, a number of online services cannot function without cookies. Therefore, the law does not prohibit the use of such technologies, although the law requires that users are informed in advance about the use of cookies placed on the site and are allowed to express their explicit consent to the use of all such files or, if they wish, to set the parameters of cookies individually.

Different types of cookies

Session and persistent cookies

Cookies expire at the end of the browser session (the session begins when the user opens the browser window and ends when the user closes the browser), or may be stored longer.
Session cookies - allow you to compare the actions performed by the user on the site during the browser session. They perform various functions, such as remembering the products that the user has placed in the shopping cart while visiting the site. In addition, they can be used to ensure security when the user enters the Internet bank, as well as to simplify work with the e-mail site. Such session cookies expire at the end of your browser session.

The so-called session cookies (which in any case are not permanently stored on the user's computer, but are automatically deleted when the browser is closed) are used only to transmit data (in the form of a set of random numbers generated by the server) about a specific session, as well as to ensure a secure and efficient network connection. The so-called session cookies on this site do not use other mechanism methods that can lead to a violation of the privacy of user data on the Internet.
Persistent cookies - stored on the user's device between browsing sessions, which allow us to remember the user's preferences or actions on the site (and in some cases, across sites). Persistent cookies perform various functions, including remembering user preferences and actions on the site.
Own and third-party cookies - regardless of whether the cookie is from a "first" or "third" party, it always refers to the website or domain that receives the cookies. In general terms, "own cookies" are cookies set by the website visited by the user - the website displayed in the URL field: that is, cookies set by Noventiq on the site noventiqstore.ge.
"Third-party cookies" are cookies set by a domain other than the one the user is visiting: that is, cookies set by companies and websites other than, for example, noventiqstore.ge or Google. If the user visits the website (for example) and a separate company sets a cookie through www.santen.by, this will be a third-party cookie.

How to accept, control and delete our cookies
The normal functioning of this website is impossible without some cookies. In this case, the user's consent is not required. For example, these are files that are responsible for fast and efficient loading of the page by distributing the load on multiple computers, as well as files that ensure security.
Other types of cookies may be necessary or important, but not strictly necessary, so in this case the user's consent is sometimes required. Before downloading such cookies (e.g. performance and functionality, advertising/targeting cookies) to your device, we sometimes ask for your consent (to do so, click the "Accept all cookies" button in the relevant banner, or make the appropriate choice in our cookie in the file settings (cookie settings) or in the cookie settings of your browser).
At any time, you will have to change the settings in your cookie settings or delete and block or disable cookies in your browser settings. These options are most often found in the "Settings" menu or in the "Preferences" menu of your Internet browser.
Please note that disabling some or all types of cookies will affect the functionality of the site and may affect your access to and experience with our site, as well as the services we offer.
The cookie settings you set apply only to this site and do not apply to other third-party sites or Internet pages that may be hyperlinked to this site.
For more information about the cookies used by such sites, please see the privacy notice or cookie policy of the respective sites.
Cookies we use
To administer this site, Noventiq uses cookies to provide services, improve user experience and create aggregated statistics based on data collected for various purposes.
These cookies help us distinguish you from other users of the site, improve your experience, and improve the site.
We use "technical" and "analytical" cookies.
They help us distinguish and count visitors, as well as study their behavior while using the site. This information allows us to improve the functionality of the site, in particular by making it easier for users to find the right products or services.
The table below provides information on which specific analytical cookies we use and how to identify them.
This site uses the cookies listed in the following table:
Strictly Necessary Cookies
These cookies are necessary for the website(s) to function and cannot be disabled on our systems. Typically, they are only set as a result of actions you take that are considered service requests, such as adjusting your privacy settings, logging in, or filling out forms. You can set your browser to block or warn you about such cookies, but if you do, certain parts of the site will no longer work.
These cookies do not store any personally identifiable information.

Functionality cookies
These cookies allow our site to remember your settings (such as your username, language, preferences or region) to improve your experience. These cookies collect information that may be anonymous or include personal information you provide. Rejecting the use of these cookies may affect the operation and functionality of the site and lead to limited access to its content.
Operational (usable) cookies
These cookies collect information about visitors' use of the site, such as the most frequently visited pages, the length of time the site is used, and whether users receive error messages from web pages. These cookies do not collect information that can identify you personally (personally identifiable).
All information collected by these cookies will be de-identified and used only to improve the site.
Data transfer and storage
Site user data is not stored for more than 2 years for each type of cookie, except when required to detect cyber fraud in relation to the site, in accordance with applicable law. No information from the web service is disseminated or transmitted to an indefinite circle of recipients.
Cookie policy update
Our site's cookie policy may be updated from time to time, so we recommend that you review this document each time you visit the site to get the latest information about any changes related to the use of cookies.

More information about cookies
For more information about the cookies set by this site, please contact our office at Support@noventiqstore.ge
General information about cookies and details on how to change cookie settings in different browsers or how to delete cookies from your computer can be found at the following links: www. aboutcookies. org, www. allaboutcookies. org
or https :// cookiepedia . co. uk / .