FAQ

How could I register on your web site?

You only need half a minute to complete the registration on our website:

In the upper right corner, click Login;
Click the "Register" button;
Enter an active e-mail address and mobile phone number;
Set the desired password and your profile is ready.

I would like to register as a legal person

You will need it to register as a legal person:

full company name and e-mail;
Company ID number;
contact person's name, surname and mobile number;

How could I purchase the product?

At the first stage, select the desired products from any category and add them to the cart;
If you want to purchase only one product, select the "Buy" button from the product field and click Continue;
Then select the preferred payment method and place your order with us.

What are the payment rules during purchasing products?

Products could be purchased by non-cash payment only using TBC cards;
You can use VISA, MASTERCARD and any foreign card;
Distribution of the total cost of products on Noventiqstore.ge is also possible through online installments;
For this, it is necessary to select from the product page only the bank in which your data is fixed (mobile number or account number);
In the absence of such, you should go to the bank and open an account number

How is the delivery of the products?

When placing an order, indicate the desired address and additional details that should be taken into account when handing over the item. You will receive detailed information about the order to your registered email.

which the locations is it possible to deliver the purchase?

Products purchased on Noventiqstore.ge are delivered throughout the country.

How much does the delivery service cost in Tbilisi and the region?

Delivery will be made free of charge for purchases above 150 GEL across the capital, the delivery fee for products below this value is 5 GEL;
The cost of delivery in the region is 6 GEL, and for purchases above 200 GEL, it is completely free (please note that the cost of delivery for large equipment is adjusted according to weight and volume. Check this information with the operator in advance).

How long does it take for the delivery of the purchased products?

Orders are delivered throughout the capital within 3 working days;
In big cities, the delivery time is determined by 3-4 working days, and in the mountainous regions - up to 3/5 working days;
Delivery service does not work on weekends and other holidays.

Is it possible to take the purchased products out of the place?

To receive the purchased products, you must wait for our courier.

Does the purchased product have a warranty?

The warranty terms of all products on Noventiqstore.ge are written individually, which you can find out in detail on the link of the item description.

In which cases could I return the item?

The purchased products will be returned and the amount paid will be reimbursed if:

The data of the purchased product does not match the one you ordered on noventiqstore.ge;
The product has a factory defect;
The product was damaged during delivery;
We have not delivered the purchased product to you;
For more information, please visit our website for a list of product return terms and conditions.